Frequently asked questions

About choosing a piece, delivery, returns and care.

Choosing a piece

Every product page gives the piece's measurements. Measure the doorways, stairs and corners on the way to the room; most of our sofas pass an 80 cm door.

Yes. Ask for up to four free samples and we post them the same week.

Seven independent designers, working with workshops in France, Portugal, Italy and Morocco.

Delivery

Small pieces leave within two working days. Larger pieces arrive in 5 to 10 working days, on a day you choose, carried to the room you want.

Free from €500, and from €9 below that.

Large pieces arrive assembled or are put together by our delivery team. Small pieces need a few minutes and the tool in the box.

Returns and care

Yes, within 30 days. Tell us and we collect large pieces; we refund you once it is back with us.

Dust with a soft, dry cloth, keep it away from radiators and direct sun, and oil it once a year with the oil we send with it.

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